Radisson Hotel Group has officially launched its first Radisson Academy Live in Nigeria, the academy is Radisson Hotel Group’s leading Learning and Development hub, marking a significant milestone in its commitment to investing in local talent and strengthening the hospitality industry across Africa.
Since its inception in 2019, Radisson Academy has expanded its offer to more than 2,500 training programs and has become a cornerstone of both employee development and enabling strategic business success.
Speaking at the launch event, Sandra Kneubuhler, Managing Director Africa for Radisson Hotel Group, emphasized the company’s belief in the power of people.
“At Radisson Hotel Group, one of our most deeply held beliefs is that our people are our greatest asset,” she stated. “As with all assets, the best thing we can do is invest in it. One of our core beliefs as a company is that ‘We grow talent and talent grows us’.”
Ahmed Tajudeen, Executive Director, Avalon Intercontinental Nig Ltd and owners of Radisson Blu Hotel Lagos Ikeja, Radisson Hotel Lagos Ikeja and Park Inn by Radisson Hotel Lagos Victoria Island with Sandra Kneubuhler, Managing Director Africa, Radisson Hotel Group.
According to her, this is the 6th year that Radisson Academy has been in place and during this time 517 000 courses have been completed, adding that the online portal offers more than 2500 courses available to all team members of Radisson Hotel Group.
Moyo Ogunseinde, Executive Director, Anchorage Leisure Limited, and owners of Radisson Blu Anchorage Hotel Lagos Victoria Island; Ahmed Raza, District Director Nigeria, Radisson Hotel Group and Sandra Kneubuhler, Managing Director Africa, Radisson Hotel Group.
Kneubuhler stated that the portal is highly interactive and offers both online and face to face courses that are designed to create impactful learning experiences.
The objective of Radisson Academy is to create a highly productive learning environment that ensures team members across various levels are engaged and have the necessary skills & knowledge to excel in their roles and adapt to the evolving market demands.
Radisson Academy thus offers highly impactful, continuous learning opportunities and customized training programs on business & personal development topics, accessible via Radisson Academy Online, Radisson Academy Live, Radisson Academy on the Job, Radisson Academy Virtual, and Radisson Academy Certifications.
Christophe Noel, General Manager Radisson Blu Hotel Lagos Ikeja; Ali Moatazbellah, Area Learning & Development Manager, Middle East and Africa (MEA), Radisson Hotel Group; Ahmed Raza, District Director Nigeria, Radisson Hotel Group; Sandra Kneubuhler, Managing Director Africa, Radisson Hotel Group; Luc Van der Hofstadt, Executive Business Coach, Country Director South Africa; Ayub Alee, Executive Assistant Manager, Radisson Blu Hotel Lagos Ikeja; Yehia El-Mansoury, General Manager, Radisson Hotel Lagos Ikeja and Rita Opiah, General Manager, Park Inn by Radisson Hotel, Lagos Victoria Island at the Radisson Academy Cocktail event recently held in ikeja Lagos.
The Managing Director Africa for Radisson Hotel Group, Sandra Kneubuhler stated further “As a global company operating in more than one hundred countries and territories, diversity is a part of our DNA. Our global workforce includes 146 nationalities from diverse ethnicities and races. I would however like to go into details on the success of our training programs in Nigeria.”
She added “Across our hotels, there has been a ten-fold increase in training completions within the last five years. In 2024, over 80,000+ learning hours were completed across our hotels and across multiple learning platforms of on-the-job training, in-person sessions, and structured Radisson Academy modules. On average, our Nigerian colleagues have completed approximately 14.7 courses per person, reflecting a vibrant learning culture and strong employee buy-in. Programs delivered via Radisson Academy have received an average satisfaction score of 4.8 out of 5, reflecting their practical relevance and employee appreciation in-country.”
“I would like to extend a warm thank you to our valued partners and hotel owners in Nigeria, Asiwaju Tajudeen Owoyemi, Chairman, Avalon Intercontinental Nig Ltd; Kazeem Owoyemi, Executive Director; Ahmed Tajudeen, Executive Director and Moyo Ogunseinde, Executive Director, Anchorage Leisure Limited. Without you, this endeavour would not have been possible”, Sandra concluded.
Radisson Academy continues to offer a robust portfolio of training programs accessible to Nigerian employees: Hospitality Fundamentals in partnership with Typsy, this program provides over 1,500 microlearning videos from global experts. Since Typsy’s integration, access to quality learning has expanded.
Leadership and Management Development tailored programs that build core leadership competencies and prepare staff for roles of greater responsibility.
Functional Skills Development which includes specialized training in sales, revenue management, guest relations, and hotel operations.
Radisson Academy Certifications covers eight focus areas, these micro-credentials have certified over 9,000 employees globally, with a growing number of Nigerian team members currently on track for completion.
These programs are accessible across digital, live, and hybrid platforms, ensuring flexibility and accessibility.
