YDA Dalaman Airport, the gateway to Türkiye’s stunning Turquoise Coast, today announced a milestone digital transformation of its operations.
By implementing a single real-time management platform in partnership with SITA, the airport has achieved total visibility over its infrastructure, ensuring seamless travel during peak tourism seasons.
When systems are disconnected, even minor disruptions can become more complex to manage, particularly as demand increases. This can impact gate availability, check-in flow, and aircraft turnaround times. By integrating its core operational systems onto one coordinated platform delivered by SITA, YDA Dalaman now works from a shared operational picture across flights, stands, gates, check-in counters, and baggage resources.
Together, SITA’s suite of systems allows YDA Dalaman Airport to act earlier, allocate resources more accurately, and maintain steady, predictable passenger flow during periods of high demand.
The integrated solutions include SITA Airport Management System brings together flight data, resource allocation, and passenger information into one live environment. Through SITA Airport Integrator, this connects directly with the airport’s financial and billing system, the airport website, passenger boarding bridges, and baggage handling systems, ensuring all stakeholders rely on the same up-to-date information.
With this end-to-end visibility, operational teams can identify potential issues before they escalate, reassign gates and counters in real time, and protect aircraft turnaround performance during peak periods, supporting consistent service levels for passengers and airlines.
Systems also include SITA FLEX which provides shared-use check-in and boarding infrastructure, allowing flexible scaling as demand shifts. SITA Bag Manager makes sure every checked bag is matched to a boarded passenger before departure, strengthening security and supporting on-time performance. SITA Local Departure Control System empowers airlines that don’t have their own platforms to manage check-in, boarding, and load control reliably and in line with regulatory requirements. Finally, SITATEX provides secure, standardized operational messaging between airlines, ground handlers, and airport teams when schedules change.
Yiğit Laçin, CEO of YDA Dalaman Airport said: “As traffic continues to grow in Dalaman region, scaling operations without adding complexity is critical. Working with SITA has allowed us to bring our operational systems together into one coordinated environment. Our teams now work from the same live data, allowing for faster decisions and more efficient use of airport infrastructure during high-demand periods. As YDA Dalaman Airport, we will continue to prioritize digitalization as part of our commitment to delivering the best-possible service quality.”
Selim Bouri, President Middle East, Africa, and Türkiye at SITA: “Airports in tourism markets often experience sharp and concentrated demand, making coordination critical. When data is fragmented, inefficiencies increase and performance becomes harder to maintain. By bringing its operations into a single, real-time environment, YDA Dalaman Airport is able to make faster decisions and use its infrastructure more efficiently, helping to maintain consistent service levels for both passengers and airlines.”
YDA Dalaman Airport expanded its terminal capacity to 17.5 million passengers in 2018 and continues to play a strategic role in Türkiye’s aviation network. With this operational platform in place, the airport is positioned to manage continued demand with stronger coordination, efficiency, and operational confidence.
