Leading luxury hospitality company Four Seasons announces the promotion of Adrian Messerli to the role of President, Hotel Operations – Europe, Middle East and Africa. As a member of the company’s operations leadership team, he now has responsibility for a region that includes more than 40 hotels, resorts and residences – and growing.
As Four Seasons strengthens its presence in each of three regions – Americas, Europe/Middle East/Africa (EMEA) and Asia Pacific (APAC) – Messerli is leading an expanding team of corporate operations and commercial specialists in EMEA in support of its properties and experiential offerings in the region, while delivering value for guests, residents, partners and owners.
“Beyond his impressive experience, Adrian has always been a champion of his teams and of Four Seasons core values,” notes Rainer Stampfer, Four Seasons President, Global Operations, Hotels and Resorts. “He is a firm believer that empowered people drive an exceptional guest experience, ideally positioning him to both nurture and grow our teams and portfolio across the region.”
Born in a resort village in Switzerland and raised in a fourth-generation family-owned hotel environment, it’s no surprise that Messerli pursued a hospitality career, earning a degree at the prestigious École hôtelière de Lausanne before catching the eye of Four Seasons in 2005.
An exceptional hotelier with extensive global experience, Messerli’s longstanding career with Four Seasons saw him taking on more responsibilities with each role in the United States, Caribbean, South America, China, Africa, the Middle East and Europe. Following General Manager assignments in Seychelles and Shanghai, he was most recently Regional Vice President and General Manager of the award-winning Four Seasons Hotel and Private Residences Madrid. In addition to his strength in food and beverage operations, Messerli has been a member of the company’s Global Spa Task Force. Outside of Four Seasons, he is an active member of the Chaîne des Rôtisseurs and a founding member of a culinary school in Evora, Portugal that aims to grow culinary and service talent for young adults in need.
“After the last few fulfilling years leading our magnificent property in Madrid and overseeing several of our dynamic hotels in the region, I am proud and energized to be taking on this new leadership role across EMEA,” says Messerli. “There are countless opportunities ahead for our company, our people and our owners as we continue to grow in key markets and enhance our existing portfolio of hotels, resorts, and residences, and the spas, restaurants and bars that are so key to the experience. I’m honoured to take on this new role and help guide this next exciting phase of our company.”
Messerli adds, “I look forward to continuing to help advance and support the amazing people who bring the Four Seasons experience to life each day.”