By Taiye Olayemi The Managing Director and Chief Executive Officer of Unity Bank Plc, Mr Ebenezer Kolawole, says a service culture built on responsiveness and innovation remains the key differentiator in achieving impactful customer service. Kolawole stated this...
By Taiye Olayemi NEM Insurance Plc has restated its commitment to supporting its policyholders in achieving their goals and aspirations. Its Managing Director, Mr Andrew Ikekuha, made the commitment in a statement on Thursday, in Lagos, in commemoration of the 2025...
By Taiye Olayemi The Chief Executive Officer of Stanbic IBTC Insurance, Mr. Akinjide Orimolade has commended the Federal Government for enacting the Nigerian Insurance Industry Reform Act (NIIRA) 2025, describing it as a long-awaited step to reposition the sector. He...
By Taiye Olayemi The Central Securities Clearing System (CSCS) Plc, Nigeria’s capital market infrastructure company, has joined the rest of the world to commemorate the 2025 Customer Service Week. The theme for the Customer Service Week celebration is “Mission:...
By Taiye Olayemi The Local Organising Committee (LOC) of the West Africa Insurance Companies Association (WAICA) Education Conference says no fewer than 250 delegates are expected at the 2025 edition of the conference. Mrs Ebelechukwu Nwachukwu, Chairperson of LOC,...
By Taiye Olayemi Nigerian Council of Registered Insurance Brokers (NCRIB) has admitted the president of the Chartered Insurance Institute of Nigeria (CIIN), Mrs Yetunde Ilori, her predecessor, Mr Edwin Igbiti, and 48 others into its Society of Fellows. The council...