SAVIOUR UWAEZUOKE
General Manager, A’s Hospitality and The Lantern Restaurant
A’s hospitality Limited under the aegis of YIMEI Group Owners Of Ivy Hotel Brand said the restaurant known for it entertainment spot and relaxation has been upgraded to provide customers satisfaction as well as top notch service delivery.
The hospitality firm however disclosed that customer relations plays a pivotal role in hospitality industry, adding that A’S Hospitality takes guest satisfaction and loyalty as paramount hence, the uniqueness of the hotel spans from the fact that it is a serene and secluded environment, which gives visitors the feeling of a home away from home with the affordability.
Commenting on A’s hospitality excellent delivery the General Manager Saviour Ikechukwu Uwaezuoke emphasised that “A’s Hospitality operates a restaurant/lounge known as The Lantern Restaurant, which serves as an entertainment spot and relaxation center for all and the uniqueness of the hotel spans from the fact that is a serene and secluded environment, it gives you feeling of a home away from home, the affordability and exquisite service stands us out as one of the best budget hotel in GRA IKEJA.”
“At A’S Hospitality we have a total of 20 rooms with a restaurant ( The Lantern Restaurant), A pool, and a lounging area for guest relaxation, also 24 hrs wifi connection, and a conference area for events of about 25 to 30 people.”
On A’s Hospitality upgrade, he expressed, “In my capacity as general manager, the facility is undergoing a lot of upgrade to modern standard. I have been able to deliver excellent service. My experience in hospitality had been both and learning and developmental process.
On customer relations, the General Manager said “customer relations plays a pivotal role in hospitality industry, at A’S Hospitality guest satisfaction and loyalty are paramount. Exceptional customer service not only ensures guest satisfaction but also help create a memorable experience that guest will cherish. At A’S hospitality, we always enhance guest satisfaction, we also build guest loyalty by meeting guest needs, anticipating guest preferences, addressing their concerns immediately and promptly, and providing personalized recommendations and assistance.
We also create memorable experiences, my staff members go above and beyond to make guests feel special, appreciated, and well+served, this assured we have repeat business, he stressed.
He further stressed that the hospitality firm uniqueness stands out as the preferred destination for lounging and lodging as we are prompt at solving guest complaints which stands us out as your excellent service choice lodging facility.
“For us at A’S Hospitality the customer service excellence is a mindset and commitment to delivering exceptional experience that leave a lasting impression on the guests. By embracing the principles of outstanding customer relations, our staff can ensure that every guests stay becomes truly memorable.”
A’S Hospitality Limited, is a hotel register on PLANET OF HOTEL, TRIP ADVISOR, BOOKING.COM, GH BOOKINGS AND INSTAGRAM, A’S HOSPITALITY is located at No 36a Ladoke AKINTOLA GRA IKEJA.
